Website Privacy Policy
Advanced Health respects your privacy and is committed to protecting the personal information you provide through our website, online forms, and communications. This Website Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
This Website Privacy Policy applies to information collected through the Advanced Health website and related online communications. Information that constitutes protected health information may also be governed by our separate Notice of Privacy Practices and applicable federal and state healthcare privacy laws.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Mailing address
- Appointment or service request information
- Information submitted through website forms
- Communication preferences, including SMS consent preferences
- Other information you choose to provide when contacting Advanced Health
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, referring website, and general website usage information.
How We Use Information
We may use information collected through our website to:
- Respond to questions and requests
- Process appointment or service inquiries
- Communicate with patients and prospective patients
- Provide administrative, informational, or service-related communications
- Send text messages when a user has specifically consented to receive them
- Operate, maintain, secure, and improve our website and services
- Understand website usage and performance
- Protect against fraud, misuse, or security threats
- Comply with applicable legal and regulatory requirements
We do not sell personal information.
SMS and Text Messaging
Providing a mobile phone number does not automatically enroll you in text messaging.
Advanced Health only sends SMS or text messages when the recipient has provided the appropriate consent or when otherwise permitted by law. Consent to receive SMS messages is not a condition of purchasing or receiving services from Advanced Health.
Depending on the consent provided, messages may include appointment-related communications, service updates, administrative messages, or other communications described at the time of opt-in.
Message frequency may vary. Message and data rates may apply.
You may reply STOP at any time to opt out of text messages. You may reply HELP for assistance.
SMS consent and opt-in information are maintained separately from general contact information for purposes of honoring your communication preferences.
Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Service providers that assist Advanced Health with functions such as communications, technology, or customer service may process information only as necessary to perform those services on our behalf.
SMS opt-in data and consent are excluded from all other categories of information sharing and will not be disclosed to third parties for their own marketing or promotional purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, improve site performance, and evaluate how visitors interact with our website.
Cookies are small data files stored on your device. Depending on your browser, you may be able to block, limit, or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
We may also use website analytics or similar technologies that collect information such as device type, browser information, pages visited, and general interaction with the website.
How We Protect Information
Advanced Health uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
No website, electronic communication system, or method of data storage can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted electronically.
Protected health information is handled in accordance with applicable healthcare privacy and security requirements and our Notice of Privacy Practices.
Sharing of Information
We may disclose information to service providers that perform legitimate business functions on our behalf, such as website hosting, communications technology, information technology, or other operational support.
These providers are permitted to use information only as necessary to provide services to Advanced Health and are subject to applicable confidentiality and security requirements.
We may also disclose information when required by law, legal process, regulatory requirements, or when reasonably necessary to protect the rights, safety, or security of Advanced Health, our patients, website users, or others.
Our policies regarding protected health information are described separately in our Notice of Privacy Practices.
Your Choices and Rights
You may contact Advanced Health to request that we update or correct personal contact information you have provided to us.
You may:
- Decline to opt in to SMS communications
- Reply STOP to unsubscribe from SMS messages
- Reply HELP for assistance with SMS communications
- Adjust your browser settings to limit or delete cookies
- Contact us to update or correct your contact information
- Exercise any additional rights that may apply under applicable privacy laws
Withdrawing consent to receive text messages does not affect your ability to receive healthcare services from Advanced Health.
For rights relating specifically to protected health information and medical records, please review our Notice of Privacy Practices.
Third-Party Websites
Our website may contain links to websites operated by third parties. Advanced Health is not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of websites they visit.
Changes to This Privacy Policy
Advanced Health may update this Website Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. The updated policy will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Website Privacy Policy or your privacy choices, please contact:
Advanced Health
56 Pointe Circle, Suite 200
Greenville, SC 29615
Phone: 864-519-0121
Website: advancedhealthsc.org